The individual in this position will be responsible for all general administrative duties. The position prepares correspondence in response to inspection requests and inspections completed. It also prepares correspondence asking for monies for inspection requests. This position is responsible for routing calls to staff within the Agriculture, Surface Water, and Groundwater Sections. Excellent customer service skills are required for the position. This position is responsible for working with newspapers for public notices and tracking the flow of permits. The position also tracks all paperwork passed through the section including reports, emails, memos, permits, etc. for the Agriculture, Surface Water, and Groundwater Sections.

• Creates events in Integrated Information System (IIS) and catalogs each document including inspection reports, permits, emails, memos, etc. for the Agriculture, Surfacewater and Groundwater Sections.

• Answers phones and address the caller’s questions or refer them to the appropriate staff person.

• Responsible for working with local newspapers to get permits on public notice.

• Responsible for tracking the flow of permits in the section.

Staff Assistant I:

Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; research; or areas related to the programs and functions of the employing agency.

OR

Experience in performing administrative/office/secretarial support work including use of personal computers and office equipment.

Staff Assistant II:

Post secondary degree in office management, secretarial/office support, customer service, administration, or a related field.

OR

One year of experience in office management, secretarial/office support, customer service or administration, including use of computer software such as word processing, spreadsheets, and database management.

OR

One year of course work/training or experience involving research, presentation, or publication in an area related to the programs or functions of the employing agency.

Other: Valid driver’s license or the ability to provide independent transportation. Ability to lift up to 35 pounds. Ability to climb, bend and stoop. Ability to sit at a computer for long periods of time. Ability to maintain regular and reliable attendance.

Knowledge of: office management; word processing, spreadsheet and database management computer software, call forwarding.

Skill in: communicating with individuals prioritizing workloads; using analytical judgment to make decisions.

Ability to: learn, apply and uphold agency policies and procedures; establish and maintain effective working relationships with public and private officials and with the general public; organize data; use computers and other tools for data storage and analysis.